Home»Articles»IT/ITES Employees Opinion on Adopting Balanced Scorecard: A Study with Special Reference to Coimbatore District
IT/ITES Employees Opinion on Adopting Balanced Scorecard: A Study with Special Reference to Coimbatore District
Author : K.K. Shyam Umasankar and J.ShaniVolume 4 No.1 January-June 2015 pp 30-33.
Abstract
Information Technology (IT) is defined as the design, development, implementation and management of computerbased information systems, particularly software applications and computer hardware. Today, it has grown to cover most aspects of computing and technology. The Information Technology-Enabled Services (ITES) industry provides services that are delivered over telecom or data network to a range of external business areas service like: Customer Interaction Services, Business Process Outsourcing, Insurance
claims Processing. Medical Transcription, Legal Database, Digital Content, Online Education, Data Digitization, HR (Human Resource) services and Website Services. The present study analyses about the IT & ITES Employees’ Opinion on Implementation of Balanced Scorecard in their organisation.
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Asian Review of Social Sciences (ARSS) is a quarterly international peer-reviewed journal of Social Sciences. One of the objectives of this journal is to disseminate knowledge on various research issues connected with the topics include, but are not limited to: |
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Anthropology |
Linguistics |
Information Technology (IT) is defined as the design, development, implementation and management of computerbased information systems, particularly software applications and computer hardware. Today, it has grown to cover most aspects of computing and technology. The Information Technology-Enabled Services (ITES) industry provides services that are delivered over telecom or data network to a range of external business areas service like: Customer Interaction Services, Business Process Outsourcing, Insurance claims Processing. Medical Transcription, Legal Database, Digital Content, Online Education, Data Digitization, HR (Human Resource) services and Website Services. The present study analyses about the IT & ITES Employees’ Opinion on Implementation of Balanced Scorecard in their organisation.
Editor-in-Chief
Dr. Lakshmi Narayanan
Department of Social Sciences, College of Arts and Applied Sciences, Dhofar University, Oman
l_narayanan@du.edu.om
Editorial Advisory Board
Dr. Mashitah Binti Hamidi
Department of Social Administration and Justice, University of Malaya, Malaysia
mashitah_hamidi@um.edu.my
Dr. Jillian Ooi Lean Sim
Department of Geography, University of Malaya, Malaysia
jillian_03@um.edu.my
Dr. Haris Bin Abd Wahab
Department of Social Administration and Justice, University of Malaya, Malaysia
haris@um.edu.my
Dr. Mohana Dass Ramasamy
Department of Indian Studies, University of Malaya, Malaysia
rmohana_dass@um.edu.my
Dr. Ma Tin Cho Mar @ Noorjahan Bi Bi
Department of South East Asian Studies, University of Malaya, Malaysia
tinchomar@um.edu.my
Dr. Asbah Binti Razali
Department of Anthropology and Sociology, University of Malaya, Malaysia
asbahrazali@um.edu.my
Dr. Azharudin Bin Mohamed Dali
Department of History, University of Malaya, Malaysia
azharud@um.edu.my
Dr. Hasmah Binti Zanuddin
Department of Media Studies, University of Malaya, Malaysia
hasmahz@um.edu.my
2016
2015
2014
2013
2012
- Asian Journal of Electrical Sciences(AJES) (UGC Approved)
- Asian Journal of Computer Science and Technology (AJCST) (UGC Approved)
- Asian Journal of Information Science and Technology (AJIST) (UGC Approved)
- Asian Journal of Engineering and Applied Technology (AJEAT) (UGC Approved)
- Asian Journal of Science and Applied Technology (AJSAT)
- Asian Journal of Managerial Science (AJMS) (UGC Approved)
- Asian Review of Social Sciences (ARSS) (UGC Approved)
2011
2010
Table of Contents
Editorial Note
Editor-in-Chief
Dr. Lakshmi Narayanan
Department of Social Sciences, College of Arts and Applied Sciences, Dhofar University, Oman
l_narayanan@du.edu.om
Editorial Advisory Board
Dr. Mashitah Binti Hamidi
Department of Social Administration and Justice, University of Malaya, Malaysia
mashitah_hamidi@um.edu.my
Dr. Jillian Ooi Lean Sim
Department of Geography, University of Malaya, Malaysia
jillian_03@um.edu.my
Dr. Haris Bin Abd Wahab
Department of Social Administration and Justice, University of Malaya, Malaysia
haris@um.edu.my
Dr. Mohana Dass Ramasamy
Department of Indian Studies, University of Malaya, Malaysia
rmohana_dass@um.edu.my
Dr. Ma Tin Cho Mar @ Noorjahan Bi Bi
Department of South East Asian Studies, University of Malaya, Malaysia
tinchomar@um.edu.my
Dr. Asbah Binti Razali
Department of Anthropology and Sociology, University of Malaya, Malaysia
asbahrazali@um.edu.my
Dr. Azharudin Bin Mohamed Dali
Department of History, University of Malaya, Malaysia
azharud@um.edu.my
Dr. Hasmah Binti Zanuddin
Department of Media Studies, University of Malaya, Malaysia
hasmahz@um.edu.my
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