User Satisfaction with Academic Library Resources, Services and Facilities: A Study in Angel College of Engineering and Technology Tirupur, Tamil Nadu

Abstract

Information is most essential to students, faculty, and academicians as well as researcher to update their knowledge. The library is a wide resource to provide information to all kind of users. The present study suggested the use and satisfaction level of the users of Angel College of Engineering Technology Tirupur, Tamilnadu, India. A questionnaire collected from 240 users with the data on preferred use of library resources and level of user satisfaction of library resources, library services and facilities. The findings reveal that the users mainly use the textbooks compared to other print information resources. Users are more satisfied with the availability of textbooks, Internet facility, Photocopy service, Scanning facility, book lending services, reading room and furniture. Respondents were generally satisfied with the quality of ACTM Library reference collection and others.

Keywords

Engineering Institutions, Library resources, library services, library collection, user’s satisfactions

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